Communication involves a sender and a receiver transmitting information through communication channels. Senders message can be used for various reasons, such as bring out changes in attitudes, motivate people or establish and maintain relationships. Receivers mission is to interpret message correctly. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. By communicating with each other we establish a relationship: we make eye contact, we smile, we say hello, and we introduce ourselves.
To establish effective relationship is vital for practitioner. Only good communication skills allow us to form many relationships quickly. Once this is done we then move onto maintaining relationships which is achieved most of the time by acknowledging the person we met before each time we see them. This could be done also in different way like waiving, smiling. Children and young people communicate in order to express their needs and feeling. Here practitioners need to learn to identify and interpret correctly children emotions.
Most common way to encourage expression is through creative activities. Acknowledging, reassuring, encouraging and supporting children in their new environment is very important to their emotional well-being. It can be met in many different ways: gentle touch, nods and smiles, verbal praise, eye contacts. Giving and receiving information appropriately is our next step. It comes in various ways: electronically, paper or verbally. Some of the information is confidential, as a result should be treated in line with workplace confidentiality policy.
Positive relationships between parents and practitioners are important so both involved could trust to give and receive information, support, encourage, help and advice where appropriate. As for children and young people, communication is learning lifetime process. However, the environment and adults around them plays a vital role in understanding how positive relationships are built. Due to diversity of people in the workforce I come across a range of communication and language needs, wishes and preferences. People’s names are very mportant part of their identity. It is essential to find out how everyone wants to be addressed to. Sometimes it is important to adapt communication techniques to meet needs of other people by learning sign language or arranging an interpreter, talking clearly facing anyone who is lip reading, talking more slowly, translating signs, letters into the languages required, arranging to talk in a quiet area, for non readers taking time to give information verbally. People from different backgrounds may use and interpret information differently.
It could be a complete language barrier: accents, words with more then one meaning, tone and pitch, gesture and body language, rude and offensive could be accepted differently in some cultures. Families interact in different ways, such as loud, shouting or calm and quiet. Personalities play a vital role. Outgoing people would be very vocal, enthusiastic, excited. More reserved as a result would need more initiation in order to find out how their feel. Lack of learning opportunities, disadvantage in terms of technological knowledge, and a learning difficulty could be a huge barrier to express the wishes and preferences.
This is the reason to provide information verbally not only written, electronically. This assignment has explained the central importance of different reasons people communicate and how communication affects relationships in the work setting. These findings suggest that being able to communicate effectively is the most important of all life skills. These findings increase our understanding of how to prevent misunderstandings. It also helps to think through what it is you want to say beforehand and to ensure that you are clear about the communication you receive.
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